

Series: Library and Information Science Text
Paperback: 743 pages
Publisher: Libraries Unlimited; 4 edition (May 23, 2011)
Language: English
ISBN-10: 1591583748
ISBN-13: 978-1591583745
Product Dimensions: 7 x 1.5 x 10 inches
Shipping Weight: 3 pounds (View shipping rates and policies)
Average Customer Review: 4.0 out of 5 stars See all reviews (15 customer reviews)
Best Sellers Rank: #35,305 in Books (See Top 100 in Books) #4 in Books > Textbooks > Humanities > Library & Information Science #16 in Books > Politics & Social Sciences > Social Sciences > Library & Information Science > General #73 in Books > Reference > Words, Language & Grammar > Reference

For the most part I like this book. There's a lot of very useful information here for the reference librarian (me), and it's very well written. But it has one major flaw, and it's such that I could only give it 3 stars: many (the majority) of the references are dated. The book was published in 2011 but many of the chapter references date back to the 1980s and before. For example, ch. 9 on "Training and Continual Learning" has 96 references, 67 of which were published in the 1970s, 80s, and 90s. Only 1 reference was published within 2 years of the book's publication date. This suggests to me that perhaps the authors themselves are not engaged in "continual learning."If you have the 3rd edition, you probably won't benefit much from buying the 4th.
Needed for my Masters program. It had a lot of information, but, I could not stay focused on the chapters. The bad part is that it is a key part of my potential profession. This book had me questioning whether I should stay in library science. If I could not stay interested in the mechanics of reference work, what was I doing getting another degree? I stuck it out and graduate soon.
I have it for my class for my MLIS, and it's proving rather useful. It's easy to read, provides good advice and history, and I'll be keeping it instead of selling it after the course is over.
I had to buy this book for a class text. I like that it gives a nice history of various sources so one can see how reference sources evolved to what they are today. However, some of the information is unnecessarily lengthy, like the chapter on reference services for specific populations.
This is definitely a good book for an aspiring librarian to learn about reference services, excellent references to external material with lots of cites of ALA publications. Very valuable, I think I shall keep it in my library for a while as a possible supplement for future studies.
The book contains a lot of background information and how-to's for those entering the Reference side of Library Science. Some chapters are dreadfully dry and poorly written. Others are fine.
It is really good book for who start learning whato is reference work. But some of information seems outdated.
Good book but a lot of information to grasp all at once. One of my classes used it as a textbook.
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